Snehatheeram is a care and support center primarily for people living with HIV (PLHIV), though it also extends its care to the destitute and marginalized individuals. In addition to its core services, Snehatheeram operates a home-based care program through an outreach initiative called NANMA. The community has been involved in this ministry since 2005, catering to the needs of thousands of HIV-infected and affected individuals, diabetic patients, TB patients, and those suffering from various chronic illnesses. The community has also been active in spiritual ministry, including Gospel preaching, parish ministry, and vocation promotion. Additionally, the community supports the mentally afflicted through the Sneha Counselling Centre.

Vision
To provide comprehensive and holistic healthcare to the sick, with a special preference for individuals living with terminal illnesses, especially those who are neglected and marginalized.

Mission
To address the needs of people living with terminal illnesses, ensuring their dignity and overall quality of life, with palliative care as the top priority.

Objectives of Snehatheeram
* To provide institutional care for the poor and sick, especially those abandoned by their families or those whose families are unable to care for them. This includes care for PLHIV, cancer patients, TB patients, patients with renal failure, dialysis patients, stroke victims, and diabetic patients.
* To provide timely medical aid such as anti-retroviral therapy (ART) to the poor sick, through patient liaison services.
* To create educational opportunities for children of PLHIV, both infected and affected, as well as children of the poor sick.
* To educate society about its responsibility toward suffering members by conducting seminars and awareness campaigns in schools, colleges, Panchayats, churches, police stations, resident associations, women’s welfare groups, Kudumbashree, and Anganwadis, mobilizing resources for the welfare of the sick.

Service Delivery
a) Snehatheeram Care Centre
Snehatheeram provides inpatient care for individuals, with a focus on short-term support for recovery from illness. Currently, the center accommodates 13 in-patients, including HIV-positive individuals, two mentally ill persons, and one individual with filariasis. Snehatheeram does not encourage long-term stays but provides necessary care to help patients regain their health.

b) Nanma – Outreach Program
Nanma is the outreach program of Snehatheeram, designed to reach out to the sick in their homes and workplaces.

The program provides:
* Home/workplace visits
* Counseling and emotional support for both patients and their families
* Medical and nutritional support for health and hunger concerns
* Coping and treatment adherence motivation
* Awareness programs for better health practices
* Kesadhanam (Hair donation for cancer patients)
* Ambulance services for transport to treatment facilities
* Networking and collaboration with other organizations
* More Hearts – Inspiring individuals and organizations to contribute their resources
for the benefit of the sick.

c) Camillian Family (CF)
The Camillian Family at Snehatheeram is an active group with 45 members. CF members engage in various activities such as counseling, home visits, and Annadaanam (providing food for the homeless and poor).

d) Sneha Counselling Centre
Founded in 2017, the Sneha Counselling Centre has been instrumental in enhancing the mental wellness of hundreds of individuals. It provides an average of 25 hours of individual therapy and 13 hours of couple/family therapy per month, helping people from all walks of life cope with emotional and psychological challenges.



e) Spiritual Ministries
Snehatheeram also serves the spiritual needs of local parishes and religious communities, offering:

* Holy Mass and confession services
* Pastoral counselling
* Youth animation and pastoral care for families and couples
* Various educational and animation programs in parishes


Other Services
i. Medical Care
The medical care team at Snehatheeram ensures that patients receive round-the- clock care. This includes regular check-ups, medication administration, and standard curative practices. The centre is equipped with excellent infrastructure that aids in the speedy recovery of patients. ii. Psycho-Spiritual Support Snehatheeram creates an environment conducive to psycho-spiritual development. Residents share their life stories with the Priests and Religious members of the community.

Peer counselling and spiritual activities help patients cope with their illnesses.

iii. Nursing Care
The nursing team provides high-quality care, including nutritional support for patients and maintaining medical records. The nurses also assist with the health needs of the Nethaji Nagar Resident Association on request.

iv. Referrals
Snehatheeram serves as a referral center for various NGOs, government organizations, and health facilities in the district. It provides medical support, opportunistic infection management, and spiritual and psychological care for referred patients.

v. TB Program
Snehatheeram also cares for TB patients, providing quality care in collaboration with various TB units in the district.

vi. Ambulance Service
The ambulance service at Snehatheeram is dedicated to serving poor patients who cannot afford transportation. The service averages 25 trips per month, ensuring that the sick have access to the care they need.

Contact Information:
Snehatheeram
West Kadungalloor P.O.,
Aluva – 10, Ernakulam District, Kerala, India.
Phone: +91 484 2607777
Email: cccsnehatheeram@gmail.com